Q: Looking at the leg size table, where are these dimensions taken from?
A: Bottom of support to bottom of beam
Q: When would I use two different leg sizes?
A: Once the leg size reaches its maximum extension, you will need a way to reach higher or, lower. We often see different leg sizes used in stairwell rigging applications where you are navigating at different landing heights.
Q: Do you offer a beam trolly?
A: We do not currently. However, it is something we are considering.
Q: What is the maximum allowable pick angle?
A: Zero degrees. Any off-centerline pick creates the potential for tipping. All picks should be made directly below the beam centerline and, between the leg supports.
Q: Am I able to pick anywhere along the length of the beam?
A: Yes. If the pick is at the beam centerline and the load is within the table values, you can make a pick at any location on the beam between the leg supports.
Q: Can I use the Motorvator in a cantilevered configuration?
A: No. All picks should be made between the leg supports.
Q: Is this hoist frame rated?
A: Yes. The design has been stamped by a registered professional engineer.
Q: What do I do if I ordered the wrong item?
A: Please refer to our refund-return-exchange policy or give us a call.
Q: Do you offer other products not currently on your web site?
A: Yes. Please use the request a quote form or, give us a call and we can talk.
Q: Can I buy an additional leg?
A: Yes. It is very common to purchase an additional leg of differing size(s) to solve a variety of rigging problems where one support surface is beyond the leg size set you already own.
Q: Can I disassemble each leg so it is easier to carry?
A: Yes. See the details tab for specific component weights
UEI only ships to the lower 48 states. If you are located in some other location, please call us. We’d be happy to arrange logistics with you.
Unique Elevator Interiors warrants its products shall be free of defects in workmanship and materials for the period of 1 year. The warranty period begins once the customer receives the product. Unique Elevator Interiors agrees to repair and/or replace products that may prove defective within a reasonable time after notice has been given. Defective work is defined as the failure of workmanship, materials, or finished product to perform as intended as outline in the product guidelines or by UEI. If defective, UEI will provide a replacement part at our cost.
Items not covered by this warranty:
- Ordinary wear and tear
- Use outside the product guidelines
- Defects or damage caused by deliberate or malicious acts
- Abuse, neglect, or lack of routine maintenance
- There is no implied warranty of fitness for particular purpose
- Parts not supplied by UEI